modabox Terms of Service

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Welcome to modabox. These Terms of Service ("Terms") set out the rules that apply when you visit, browse, or purchase from the modabox website, mobile platform, product catalog, and customer support channels. By using our platform or placing an order, you confirm that you accept these Terms and agree to comply with them.

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1. Acceptance of Terms

Your use of any service offered by modabox constitutes confirmation that you have reviewed these Terms, fully understand them, and consent to be legally bound by them together with every law and regulation that applies to your use of our platform. Should you disagree with any portion of these Terms, you must refrain from using our website and services.

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2. Use of Website & Account Responsibilities

• Eligibility: To complete a purchase on this website, you must be at least 18 years of age or have reached the legal age of majority where you live.
• Prohibited Conduct: You agree to use our platform strictly for lawful, personal, and non-commercial purposes. You must not:
  • Engage in fraudulent activity or place false orders;
  • Use automated bots, scrapers, or tools to extract product data or pricing without permission;
  • Attempt to compromise site security, data infrastructure, or user accounts;
  • Resell modabox products for commercial gain without express written authorization.
• Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. Even so, typographical mistakes or inventory discrepancies can occasionally arise.
• Price & Order Corrections: Should a clear pricing or typographical mistake come to light, modabox may correct it and adjust or cancel any impacted orders prior to dispatch, returning in full any amount already charged.
• Perishable Goods: Fresh or perishable items may naturally differ slightly in weight, appearance, or ripeness. Allergen details are supplied for reference only; customers with severe allergies should carefully review the labels on the product packaging itself.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website depends on product availability and order verification. We may set limits on order quantities or decline orders that appear fraudulent or that breach these Terms.
• Payment Processing: All payments are encrypted using SSL/TLS encryption and processed through PCI-DSS compliant payment gateways. Full payment is required prior to order dispatch.
• Order Modifications & Cancellations: Requests to cancel or update an order must be submitted within 1 hour of order placement by contacting [email protected]. Once an order has entered dispatch processing, it cannot be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which are incorporated into these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

Every original element on the modabox platform — including written content, graphic designs, logos, software, product branding, and trade names — belongs exclusively to modabox and is safeguarded under international copyright, trademark, and intellectual property laws. Copying or distributing any of this material without authorization is strictly prohibited.

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7. Limitation of Liability

To the fullest extent that applicable law allows, modabox will not be responsible for indirect, incidental, special, or consequential losses stemming from your use of our platform, products, or services. For any claim connected to a transaction, our total cumulative liability will not exceed the amount you actually paid for the specific products or services giving rise to that claim.

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8. Governing Law & Dispute Resolution

These Terms are governed by and interpreted under the laws of the State of Delaware, United States, disregarding any conflict-of-law rules. Before pursuing any formal action, you agree to bring any dispute or claim relating to these Terms or your purchase to modabox's support team so that we may attempt an informal resolution first.

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9. Changes to These Terms

modabox may revise or update these Terms at any time. When changes are material, we will announce them by publishing the updated Terms on our website. If you keep using our website or services after an update takes effect, that continued use signifies your acceptance of the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: modabox
• Customer Support Email: [email protected]
• Customer Support Phone: 14144126088
• Physical Business Address: 117 Pacer, Irvine, CA 92618, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST